The Perils of Sending Books in the Mail
Anyone who runs any kind of mail order business, regardless of whether you are Amazon, or auntie Mimi who sells the odd unwanted present on ebay, we all know how annoying and frustrating it can be when goods go missing in the mail.
I mean have you ever tried to make a claim against the postal authorities for compensation when that happens?
Jeez!! Talk about time wasting and red tape - these guys could write a dissertation on it, and probably have!
But this missing book complaint was all a wee bit different, read more here